Account & File Support Form

Before submitting:

Please check our Help Docs or Community. Most answers are available there.

If you're submitting a private file (e.g., a project export or account file), please make sure you've already posted your question in the community and include a link to that post. This helps our team respond faster and ensures full context.

Note: Submissions missing the required file and community link will not receive a response.

This form is reserved for billing or account-specific issues and private files.

For all product questions, please post in the Community to get help faster and keep the discussion visible.

Drop files here or click to browse

Questions? Email us at support@rive.app